Our values guide each and every interaction we have with our clients. To help you understand what our values mean to our success, we have developed this Client Charter.
Decisive always places the best interests of the client first. Conflicts of interest will be avoided when possible and disclosed when not. Decisive treats all customers with fairness and respect. Questions and queries are handled promptly and courteously.
Decisive is transparent in all dealings and transactions. As a general rule, remuneration from third parties is not accepted. For the exceptional cases it will never be accepted without the express consent of you, our client.
Decisive employs professionals with proven track records in their respective fields. They evolve in a work environment which actively promotes innovation, integrity and honesty.